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Why Cynqed?

From existing solutions to custom applications,

as your international Salesforce partner, our multi-industry experience means we are there for you every step of the way

Without Cynqed

Our approach

Explore Our Industry-Focused Cloud Solutions

Consumer Goods Cloud

Salesforce Consumer Goods Cloud helps CPG companies combine trade planning, retail execution, field sales and customer interactions on one platform.

Marketing Cloud

Marketing Cloud offers automated, multi-channel marketing: the right marketing message at the right time via the right channel.

Manufacturing Cloud

Salesforce Manufacturing Cloud is a specialized solution for manufacturing companies, offering tools to streamline operations, optimize the supply chain, and gain insights into production processes.

Netzero Cloud

Net Zero Cloud is a sustainability management platform designed to help organizations manage their environmental footprint and track their progress to net zero.

Nonprofit Cloud

Built for the unique challenges of NPOs, Salesforce Nonprofit Cloud combines fundraising intelligence, personalized engagement strategies, and efficient program and grant management on a single platform.

Let’s get started!

What are tokens?

  • Tokens are our support currency and the key to efficient and cost-effective support.
  • Our token system ensures you get the help you need at a predictable price, regardless of who’s handling your request.
  • We provide a transparent pricing structure based on task complexity, not seniority.
  • Easily track your token usage within the help desk portal for full visibility into your support costs.

Important Note: The minimum token amount per ticket is 100.

Get Predictable Support Costs

Estimated token costs for common ticket types

TICKET TYPE

TOKENS

Update 5 users with new configuration of access rights (permission sets, profile or public group) and update “City” on a user record

100

Add 5 new fields to a report and modify 2 filtering criteria

100

Develop automation to update the case whenever a certain condition is met and trigger notification

500

Updated Apex class and LWC to present data in a table like format

800

“My automation is breaking – I don’t know what is happening”, support agent work: Investigation or issue, correction of a SF flow, documentation of changes, presentation to a user

600

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