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About us

Let us take the strain

Navigating new territory can be tough. That’s where we come in. We have the talent and the vision to promise a 100% successful Salesforce implementation.

Our services

What we do

We design and implement Salesforce solutions that deliver impact and results – immediately.

Our core values

Why we do it

These 5 – cinq – values keep us in sync and act as the compass for everything we do. They keep us focused on what we believe in, and what we stand for. 

We are open

We build relationships based on trust.

We value great people

We support each other´s success as a TEAM.

We are lean

We continuously strive for improvement and efficiency.

We are curious

We dare to be bold and embrace challenges.

Work @ Cynqed

Meet the team

Get a sense of who we are: meet the people you’ll be working with. Close-knit and remote are no longer on opposite sides of the spectrum when cynqed’s involved. Our synergy guarantees a 100% successful Salesforce implementation.

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What are tokens?

  • Tokens are our support currency and the key to efficient and cost-effective support.
  • Our token system ensures you get the help you need at a predictable price, regardless of who’s handling your request.
  • We provide a transparent pricing structure based on task complexity, not seniority.
  • Easily track your token usage within the help desk portal for full visibility into your support costs.

Important Note: The minimum token amount per ticket is 100.

Get Predictable Support Costs

Estimated token costs for common ticket types

TICKET TYPE

TOKENS

Update 5 users with new configuration of access rights (permission sets, profile or public group) and update “City” on a user record

100

Add 5 new fields to a report and modify 2 filtering criteria

100

Develop automation to update the case whenever a certain condition is met and trigger notification

500

Updated Apex class and LWC to present data in a table like format

800

“My automation is breaking – I don’t know what is happening”, support agent work: Investigation or issue, correction of a SF flow, documentation of changes, presentation to a user

600

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