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Cynqed offices

We offer you the right solutions from multiple locations. That means you can work with us from literally anywhere.

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🇵🇹 Portugal
Rua 19 409
4500-256, Espinho
Portugal

🇨🇭 Switzerland

Grafenaustrasse 15
6300 Zug
Switzerland

🇬🇷 Greece

Stratigopoulou 7
TK 11472 Athens
Greece

🇨🇭

Cynqed Switzerland

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🇬🇷

Cynqed Greece

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🇵🇹

Cynqed Portugal

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“We got the support and expertise that we needed, when we needed it. We had limited resources for this project, but they helped us fine-tune our strategy and worked flexibly to meet our needs.”
Ueli Rusch
Finance & Admin Manager
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Contact the best Salesforce Partner
“Collaborating with Cynqed to deliver on a Salesforce project for our client was not only successful but it was also an exciting experience, a fun hybrid customer focused project team that worked from various locations, delivery to timeline and budget, working flexibly on common strategic objectives.”
Peter Osazuwa
CEO
Hyper Secure IT did contact the best Salesforce Partner

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Cynqed Switzerland
🇨🇭
Grafenaustrasse 15
6300, Zug
Switzerland
Cynqed Greece
🇬🇷
Stratigopoulou 7
TK 11472, Athens
Greece
Cynqed Portugal
🇵🇹
Rua 19 409
4500-256, Espinho
Portugal
Contact us
info@cynqed.com
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What are tokens?

  • Tokens are our support currency and the key to efficient and cost-effective support.
  • Our token system ensures you get the help you need at a predictable price, regardless of who’s handling your request.
  • We provide a transparent pricing structure based on task complexity, not seniority.
  • Easily track your token usage within the help desk portal for full visibility into your support costs.

Important Note: The minimum token amount per ticket is 100.

Get Predictable Support Costs

Estimated token costs for common ticket types

TICKET TYPE

TOKENS

Update 5 users with new configuration of access rights (permission sets, profile or public group) and update “City” on a user record

100

Add 5 new fields to a report and modify 2 filtering criteria

100

Develop automation to update the case whenever a certain condition is met and trigger notification

500

Updated Apex class and LWC to present data in a table like format

800

“My automation is breaking – I don’t know what is happening”, support agent work: Investigation or issue, correction of a SF flow, documentation of changes, presentation to a user

600

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