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Project Advisory

Integrated team implementation support and project advisory services

  • Deep understanding of business, industry, and technology
  • Strengthens your internal Salesforce team with targeted expertise
  • Integrated team support, where you need it
  • Cross-team coordination
  • Ensures you deliver your transformation project to deadline and in-scope
  • Agile approach resting on open and transparent communication
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Does Project Advisory meet your needs?

Project Advisory's design:

  • Strengthens your internal Salesforce team
  • Offers diverse industry experience and digital solution skills
  • Bridges your Salesforce implementation knowledge-gap
  • Aligns multiple stakeholders on project goals and delivery
  • Integrates our project managers, solution architects, business analysts, and developers into your team
  • Avoids lengthy processes and over complicated solutions

Multi Cloud Experience

The full suite of support, whatever your project or industry. That’s Salesforce Multi-Cloud Solutions

Service Cloud

Service Cloud increases customer satisfaction and reduces costs, by providing effective customer service on every channel

Sales Cloud

Sales Cloud is the world's leading CRM application, designed to increase efficiency of your sales department

Commerce Cloud

Commerce Cloud enables companies to create personalised and intelligent buying experiences across multiple devices

Marketing Cloud

Marketing Cloud offers automated, multi-channel marketing: the right marketing message at the right time via the right channel

Platform Cloud

Platform Cloud is a single, secure, and scalable platform which Salesforce applications are built on, and allowing businesses to build and deploy their own applications.

Analytics Cloud

Analytics Cloud gives everyone in your company analytics built for the way they work.

Experience Cloud

Experience Cloud helps you to deliver connected experiences to communities, vendors, or partners

Integrations

Connect everyone to everything with a cloud-native, unified, open, intelligent platform
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Not what you’re looking for? See our other services.
We’ve got Quickstart and Managed Services already lined up.

Implementation

Managed Services

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What are tokens?

  • Tokens are our support currency and the key to efficient and cost-effective support.
  • Our token system ensures you get the help you need at a predictable price, regardless of who’s handling your request.
  • We provide a transparent pricing structure based on task complexity, not seniority.
  • Easily track your token usage within the help desk portal for full visibility into your support costs.

Important Note: The minimum token amount per ticket is 100.

Get Predictable Support Costs

Estimated token costs for common ticket types

TICKET TYPE

TOKENS

Update 5 users with new configuration of access rights (permission sets, profile or public group) and update “City” on a user record

100

Add 5 new fields to a report and modify 2 filtering criteria

100

Develop automation to update the case whenever a certain condition is met and trigger notification

500

Updated Apex class and LWC to present data in a table like format

800

“My automation is breaking – I don’t know what is happening”, support agent work: Investigation or issue, correction of a SF flow, documentation of changes, presentation to a user

600

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